Frequently asked questions
Direct answers, including about what is not finished.
Does it work without the internet?
Yes. The sale is completed on the device locally and does not wait for the network. What is waiting to be sent is kept and synchronised when the connection returns.
Does it meet Saudi e-invoicing requirements?
We state nothing about this at the current stage. The work is in our plan and is not finished, and we will not talk about it before it is done and reviewed.
Does it support refunds and credit notes?
Not in this release. The owner dashboard says so rather than showing a zero for refunds.
Which printer should I use?
The receipt is written with standard ESC/POS commands for 80mm printers. We have not published a list of models we have used on physical devices yet; please check with us before buying.
Does it support more than one branch?
Yes. The menu is managed centrally and published to the devices, and the owner dashboard shows results per branch.
What does it cost?
A price list has not been published yet. Contact us for a quote.
Where is my sales data kept?
The invoice is written to the till first, then a copy is sent to your cloud account. The device does not lose it if the connection drops.